 Conceptualised by Nokia Malaysia, the
Integrated Nokia Kiosk (INK) pilot project aims to provide recycling and care
services to its customers. The kiosks will be rolled out in four locations –
Nokia Concept Store at The Gardens, Nokia Store at The Curve, Nokia Store at
Suria KLCC and Giant Hypermarket at Bandar Puchong Kinrara.
The fully automated kiosks are easy to use.
You just need to follow the instructions on the touchscreen. It accepts any
brand of mobile phones, batteries, phone covers, travel chargers and
accessories. Daily collection is scheduled at 10am. Anything that is deemed
unacceptable will be rejected.
As for depositing your device for
servicing, a Nokia representative will call you to verify the receipt of the
phone, details and the repair or service required. You can opt out if the price
isn’t right. If you agree to repair your phone, it will take approximately
three working days to get back to you. You have the option to collect the phone
via delivery to your preferred address or personal collection via your nearest
Nokia service centre.
To encourage the public to recycle their
old unwanted mobiles, Nokia will donate a tree for every phone recycled. Under
the NEWTrees Initiative, the trees will be planted in Sebangau National Park
in Central Kalimantan, Indonesia. The cool part is that the donors can watch the
tree grow because Nokia will send you an email with the exact coordinates of
your tree and instructions on how to view the tree via Google Earth.
This CSR effort costs Nokia a significant amount of
investment and aims to plant at least 100,000 trees. Once the pilot ends by the
end of this year, evaluations will be done to determine how many kiosks will be
needed for a national roll-out.
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